Privacy Policy
This Privacy Policy describes how “Havana via Huddersfield” (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal information. We are committed to ensuring the privacy of our website visitors and users. This policy is in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Data Controller
“Havana via Huddersfield” is the data controller responsible for the processing of your personal data.
2. Personal Information We Collect
We may collect the following types of personal information:
- Information you provide directly: This includes information you provide when you subscribe to our newsletter, create an account, participate in surveys, or contact us. This information may include your name, email address, and any other details you choose to provide.
- Information collected automatically: When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content.
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide and maintain our website and services.
- To send you newsletters, updates, and promotional materials (if you have subscribed).
- To respond to your inquiries and provide customer support.
- To analyse website usage and improve our content and services.
- To personalise your experience on our website.
- To detect, prevent, and address technical issues.
- To comply with legal obligations.
4. Legal Basis for Processing
We process your personal information based on one or more of the following legal bases:
- Consent: We may process your information if you have given us consent for a specific purpose (e.g., subscribing to our newsletter). You have the right to withdraw your consent at any time.
- Contract: We may process your information if it is necessary for the performance of a contract with you (e.g., providing access to a service you have requested).
- Legitimate interests: We may process your information if it is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests. Our legitimate interests include providing and improving our website, marketing our services, and ensuring website security.
- Legal obligation: We may process your information if it is necessary to comply with a legal obligation.
5. Data Sharing
We may share your personal information with the following categories of recipients:
- Service providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, email delivery, and other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business partners: We may share your information with business partners who offer products or services that may be of interest to you (but only with your consent).
- Legal authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request.
6. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:
- Using secure servers and encryption.
- Implementing access controls and authentication.
- Regularly reviewing our security procedures.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Your Rights
Under the UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal information:
- Right to access: You have the right to request access to the personal information we hold about you.
- Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to erasure: You have the right to request that we delete your personal information in certain circumstances.
- Right to restriction of processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to object: You have the right to object to the processing of your personal information in certain circumstances, including direct marketing.
- Right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- Right to complain: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority upholding information rights.
9. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
This Privacy Policy is designed to comply with UK law. It is important to regularly review and update it to ensure ongoing compliance.
